24×7 Attorney Answering Service
Built on One Belief: Every Call Deserves a Human.
We exist for the calls that decide a law firm’s future — the 2 AM arrest, the lunch-break divorce inquiry, the accident call from the ER — and for the simple promise that when someone finally works up the nerve to call a lawyer, a live person answers.
Serving law firms in all 50 states • English & Spanish • 24/7/365
Why We Exist
24×7 Attorney Answering Service was built on an observation anyone who has worked around law firms eventually makes: the legal industry runs on phone calls, and law firms are terrible at answering them. Attorneys are in court, in depositions, in consultations — doing the work — while the calls that fund that work ring through to voicemail. And legal callers don’t leave voicemails. The person calling about an arrest, an accident, a divorce or a debt crisis worked up real courage to dial; when a machine answers, they hang up and call the next firm on the list.
Everything about how we operate follows from taking that problem seriously. Calls are answered live around the clock, in the firm’s own name, by receptionists trained for legal calls — how to complete an intake without giving legal advice, how to calm a panicked family member, how to move fast when a caller has minutes of jail phone time, how to protect a divorce caller’s privacy on the callback. It’s a very different discipline from general-purpose answering, and it’s the only discipline we practice.
Today we answer for law firms across the United States — solo practitioners, growing firms and high-volume advertising practices — through our full legal answering service, with coverage tuned to every major practice area and plans that start where a solo budget lives. If you’re wondering what that costs, our attorney answering service cost guide publishes the numbers most services make you sit through a sales call to hear.
No one who finally finds the courage to call a lawyer should ever be answered by a machine.
Our Mission
The Principles Behind Every Call
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📞 Live, Always 24/7/365 means exactly that — nights, weekends and holidays answered by a real person, because that’s when the calls that matter most actually arrive. No voicemail. No exceptions. |
⚖ Legal Only We don’t answer for dentists on Monday and law firms on Tuesday. Legal calls are a discipline — intake without advice, urgency triage, discretion — and it’s the only one we practice. |
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🤝 Your Firm First We don’t sell preset tiers and hope your firm fits one. We learn your practice — call volume, coverage hours, intake needs — and build the plan and price around it. Every time. |
🚫 No Pressure, Ever Your quote arrives by email — complete, transparent, no sales pitch attached. We think a service built on answering phones well shouldn’t need to talk anyone into anything. |
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50 states served, coast to coast |
168 hours a week your phones stay answered |
2 languages, one seamless front door |
$79 where monthly plans begin |
Who We Answer For
Every practice area calls differently — so our coverage is tuned to each one.
| 🔒 Criminal Defense | 🚗 Personal Injury |
| 💼 Divorce & Family Law | 📋 Bankruptcy |
| ⚖ General Practice | 🌐 Spanish / Bilingual |
| 🌙 After-Hours & Weekend Coverage — for every practice | |
How We’re Different
There are good services in this industry — we compare honestly. The difference is philosophy: your firm shapes the plan, not the other way around.
| Philosophy | 24×7 Attorney Answering Service | MAP Communications | LexReception |
|---|---|---|---|
| Focus | Legal only | Many industries | Legal only |
| How plans work | Custom-built to each firm | Preset tiers | Preset tiers |
| How you get pricing | Free quote by email | Published tiers + sales | Sales call |
| Bilingual answering | Included in every plan | Varies by plan | Varies by plan |
About 24×7 Attorney Answering Service
What is 24×7 Attorney Answering Service?
24×7 Attorney Answering Service is a legal-only answering service: live receptionists who answer law firms’ calls around the clock in each firm’s name, complete legal intake, schedule consultations, transfer urgent calls, and screen junk — in both English and Spanish, for firms across the United States.
Where does 24×7 Attorney Answering Service operate?
Nationwide. We answer for law firms in all 50 states, and because coverage is remote by design, your firm’s location never limits your coverage — a solo practice in a small town gets the same 24/7 live answering as a downtown firm in a major market.
What makes 24×7 Attorney Answering Service different?
Three things: we’re legal-only, so receptionists practice one discipline; plans are custom-built around each firm’s call volume and coverage hours instead of preset tiers; and pricing arrives as a free quote by email — complete and transparent, with no sales call required.
What services are included?
24/7 live answering in your firm’s name, custom legal intake, consultation scheduling directly onto your calendar, live urgent transfer by your rules, existing-client message routing, junk-call screening, bilingual English/Spanish answering, and instant message delivery by email or text.
What kinds of law firms do you work with?
Everyone from solo practitioners to high-volume advertising firms, across every major practice area — criminal defense, personal injury, family law, bankruptcy, general practice and more. Intake scripts and urgency rules are tuned to each practice area, because an arrest call and an estate planning call have nothing in common.
Do you really answer 24 hours a day?
Yes — nights, weekends and holidays included, live. It’s in the name because it’s the point: the highest-value legal calls — arrests, accidents, custody emergencies — overwhelmingly happen outside business hours, and answering them is the entire reason we exist.
How does the free quote work?
Tell us about your firm on our short pricing form — practice areas, rough call volume, coverage hours. We build a custom plan and exact pricing around your answers and deliver it by email, usually quickly, with no obligation and no sales call. You compare it on your own time.
How much do your plans cost?
Plans start around $79/month for after-hours coverage, with full 24/7 answering and legal intake typically running $149–$300/month and high-volume advertising intake quoted to volume. Full typical rates are published in our attorney answering service cost guide — no sales call needed to see them.
Am I locked into a contract?
No. You can get complete pricing with zero obligation, and plans are built to scale up or down with your call volume. We’d rather earn your firm’s business every month than lock it in with a cancellation fee.
How do I get started?
Request your free custom quote through our pricing page — it takes about two minutes. Once you approve a plan, setup includes your greeting, intake questions, transfer rules and delivery preferences, and most firms are live within a few business days.
Now You Know Who We Are.
Let Us Show You What We Do.
Tell us about your firm and get a custom answering plan with exact pricing — free, by email, no obligation.
✔ All 50 states ✔ 24/7/365 live ✔ English & Spanish