Attorney Answering Service
Every Call Answered. Every Client Captured.
Your firm’s phones covered around the clock by live, legal-trained receptionists — new client intake, message delivery, appointment scheduling and after-hours coverage, all under a plan built for your practice and your budget.
Free quote • No obligation • Plans for solo attorneys to multi-office firms
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42% of calls to law firms go unanswered during business hours |
79% of callers who reach voicemail hang up without leaving a message |
67% of potential clients hire the first attorney who actually answers |
What Is an Attorney Answering Service?
An attorney answering service provides live, professionally trained receptionists who answer your law firm’s calls 24 hours a day, 7 days a week — including nights, weekends and holidays. Instead of sending a potential client to voicemail, every call is answered by a real person who greets callers in your firm’s name, performs new client intake, takes detailed messages, schedules consultations and forwards urgent matters directly to you.
For law firms, missed calls are missed cases. A single personal injury or criminal defense client can be worth thousands of dollars in fees, and legal consumers rarely leave voicemails — they simply call the next firm on the list. A 24/7 attorney answering service ensures your firm is the one that answers, whether the call comes in at 2 PM on a Tuesday or 2 AM on a Sunday.
Every plan is built around your practice: your greeting, your intake questions, your escalation rules and your call volume. Not sure what that should cost? See our complete guide to attorney answering service costs, or request a custom quote and we’ll price a plan that fits your firm exactly.
Everything a Law Firm Needs on the Phone
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☎ 24/7 Live Answering Real receptionists answer in your firm’s name around the clock — nights, weekends and holidays included. No voicemail, ever. |
⚖ Legal Intake New client intake using your custom questions — case type, incident details, conflict screening — delivered to your inbox instantly. |
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🌐 Bilingual Receptionists English and Spanish answering so your firm never loses a Spanish-speaking client to a competitor who picked up. |
📅 Appointment Scheduling Consultations booked straight onto your calendar while the caller is still on the line — before they can call another firm. |
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🔔 Urgent Call Transfer Emergencies — arrests, court deadlines, existing clients — patched through to you or on-call staff by your rules. |
🔒 Confidential & Professional Receptionists trained on legal confidentiality who represent your firm the way your own front desk would. |
How It Works
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1 Tell Us About Your Firm Practice areas, call volume and coverage hours — takes about 2 minutes. |
2 Get Your Custom Plan We build your plan and pricing around your firm — no bloated packages, no pressure. |
3 Calls Answered 24/7 Coverage typically starts within days — your greeting, your rules, every call. |
Attorney Answering Service Pricing
Plans scale with your call volume — final pricing is customized to your firm in your free quote.
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Solo & After-Hours Overflow and after-hours coverage for solo attorneys and small firms. |
from $79 /month |
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Most Popular Full-Time Firm Coverage 24/7 live answering with legal intake and appointment scheduling. |
from $149 /month |
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High-Volume Intake Dedicated intake for firms running TV, radio or PPC campaigns. |
Custom quoted to volume |
Free quote in minutes • No contracts required to get pricing
Answering Services for Every Practice Area
Intake scripts and call handling tuned to how your clients actually call.
| 🔒 Criminal Defense | 💼 Divorce & Family Law |
| 📋 Bankruptcy | 🌐 Spanish / Bilingual |
How We Compare
Every option below beats voicemail. Only one is built around your firm’s budget first.
| Feature | 24×7 Attorney Answering Service | Answering Legal | LexReception |
|---|---|---|---|
| 24/7 live answering | ✔ | ✔ | ✔ |
| Legal intake & bilingual answering | ✔ | ✔ | ✔ |
| Plan & price custom-built to your firm before you commit | ✔ | Preset plans | Preset plans |
| Pricing options compared for you — so you never overpay | ✔ | — | — |
| Free custom quote with no sales pressure | ✔ | Sales call | Sales call |
Why Law Firms Choose a 24/7 Attorney Answering Service
Hiring a full-time receptionist costs a law firm $35,000–$45,000 per year in salary alone — and that receptionist still goes home at 5 PM. An attorney answering service delivers around-the-clock coverage for a fraction of that cost, with legal-trained receptionists who handle intake, scheduling and urgent transfers exactly the way your own staff would.
Solo attorneys use us to stop losing cases while they’re in court or in consultations. Growing firms use us for overflow when the front desk is slammed and for full after-hours coverage. High-volume practices running TV, radio and pay-per-click campaigns use us as a dedicated intake team, because every unanswered ad call is marketing money burned.
Whatever your firm looks like, the process is the same: tell us about your practice, and we’ll build a plan and price designed around it — one that fits your call volume and your budget, without paying for services you’ll never use.
Attorney Answering Service: Your Questions Answered
What is an attorney answering service?
An attorney answering service provides live, trained receptionists who answer calls on behalf of your law firm 24 hours a day, 7 days a week. They greet callers in your firm’s name, perform new client intake, take messages, schedule consultations and transfer urgent calls directly to you — so no potential client ever reaches voicemail.
How much does an attorney answering service cost?
Most law firms pay between $79 and $500 per month depending on call volume and services. Solo and after-hours plans start around $79/month, full 24/7 coverage with legal intake typically runs $149–$300/month, and high-volume intake for advertising campaigns is quoted to volume. Request a free quote and we’ll price a plan built specifically for your firm.
Do attorney answering services really answer 24/7?
Yes. Calls are answered live around the clock — nights, weekends and holidays included. Many of the most valuable legal calls, like arrests and accident inquiries, come in outside business hours, which is exactly when competing firms are sending callers to voicemail.
Can the receptionists perform legal intake?
Yes. Receptionists follow your custom intake script — capturing case type, incident details, contact information and any screening questions you require — and deliver the completed intake to you instantly by email or text so you can follow up while the lead is still hot.
Is an attorney answering service confidential?
Yes. Receptionists handling legal calls are trained on confidentiality and professional call handling. Callers’ information is collected securely and delivered only to your firm, and call scripts can include any confidentiality language your practice requires.
Do you offer bilingual or Spanish-speaking receptionists?
Yes. Bilingual English/Spanish answering is available so Spanish-speaking callers are greeted, screened and scheduled in their own language. For many practice areas — especially immigration, personal injury and criminal defense — bilingual answering directly increases signed cases.
How quickly can my firm get set up?
Most firms are up and running within a few business days of approving their plan. Setup includes your custom greeting, intake questions, transfer rules and message delivery preferences — and you can update any of them as your practice changes.
Can urgent calls be transferred directly to me?
Yes. You define what counts as urgent — a current client, a new arrest, a court deadline — and those calls are patched through to you or your on-call attorney immediately. Everything else is captured as a detailed message so you’re never interrupted unnecessarily.
Am I locked into a long-term contract?
No. You can request pricing and compare your plan options with zero obligation, and plans are designed to scale up or down with your call volume. You’ll see your exact pricing before you commit to anything.
What happens after I request a quote?
Tell us about your firm using the short form on our pricing page — it takes about two minutes. We’ll build a custom plan and pricing matched to your practice areas, call volume and coverage hours, and get it to you quickly so you can make a decision without sitting through a sales pitch.
Your Next Client Is Calling.
Will Your Firm Answer?
Get a custom attorney answering service plan built for your firm — free, fast and with no obligation.
✔ 24/7/365 coverage ✔ Legal-trained receptionists ✔ Plans for every firm size