An answering service for an attorney can greatly improve your firm by generating leads and improving client satisfaction. Learn how here.
Have you missed one too many important phone calls from a client? Or, even worse, a potential client that you lost because you weren’t around to answer the call.
It’s difficult to be everywhere at once. The most important work that you need to do is not answer phones. But your law firm depends on it. So how do you solve this problem economically and effectively?
It’s simple — an attorney answering service. Keep reading for five ways that your law firm will benefit from an attorney answering service and make the right decision for your business.
1. After Hours Answering Service for Attorneys
An attorney answering service basically works like an around-the-clock receptionist. Your office will always be open to your clients and you will always be available to them in some regards.
Your clients may not be speaking to you directly, but they’ll be able to communicate their concerns to professional and empathetic operators. This will help your clients to feel assured that their message will get to you in the right manner and time.
2. You Don’t Lose Any New Clients
With answering service companies, you are able to generate attorney leads and reduce the risk of losing new clients. When a potential client calls your office and no one picks up, you’re unlikely to ever hear from them again — they’re going to ring up another firm.
You can focus on your work without worrying about missing out on new clients or without wasting time following up on missed calls that are probably a waste of time.
3. Answering Service Companies Have Industry Know-How
When you hire an answering service for your law firm, they will have industry know-how. You won’t simply have a sweet voice on the other end of the line helping your customers out. You’ll have a knowledgeable human that understands your businesses, and the challenges that you and your customers face.
Each operator is trained to deal with clients in the most professional, empathetic manner.
4. Calls Are Processed and Categorized for You
Gone are the days when you have to listen to tons of voice messages left on your automated machine. An answering service not only takes your calls and messages when you are unable to, but they also categorize these for you.
So, when you come into the office, you don’t have to waste your time listening to the unimportant stuff just to get to that one important message.
5. An Attorney Answering Service is Affordable
Are you and your staff feeling overwhelmed with a high volume of calls and a mountain of work to attend to? You and your team should be able to focus on the things that matter: your clients and running your law firm.
Instead of shelling out money to hire new staff members, you can hire an answering service for a fraction of the price. They will fill the gaps. If you’re wondering how to generate attorney leads and improve your law firm — this is the solution.
Hire Only the Best Attorney Answering Service for Your Law Firm
Hiring an attorney answering service seems like a no-brainer, doesn’t it? You’ll have a professional and empathetic virtual assistant available to your clients 24/7. What are you waiting for?
Our professional legal answering service is exactly what your law firm needs. Get a quote today and start impressing your clients tomorrow.