Legal Answering Service – Benefits With a Fast Return
Efficiency is essential for any small- or medium-sized legal practice. Getting those billable hours as easily and quickly as possible and limiting the interruptions that occur in their midst is how you survive—without efficient revenue generation, you won’t have a practice for long, won’t be able to employ other partners and staff, and won’t be able give your clients the service and protection they need.
One of the simplest choices you can make for your firm to improve efficiency and see a lighting-fast return on your investment is to partner with a legal answering service to handle your incoming phone calls. A team of trained, live, virtual Attorney receptionists can be acquired for far less than the cost of even a single on-staff receptionist, ensuring that calls are answered promptly and pleasantly every time while saving you from time-wasting interruptions.
A Law Office that Answers Fast has Happy Clients
Few things are more frustrating for frantic clients than calling their lawyer only to be put on hold, or worse to be stuck leaving a recorded message on an answering machine or voicemail service. With a law office answering service, sudden spikes in call volume and after hours calling won’t leave your clients feeling stranded. Their calls will be answered by trained professionals with a personalized greeting tailored to your firm’s specifications, increasing your clients’ satisfaction and your client retention rates.
It isn’t just current clients that will be impressed by your legal answering service. A lawyers answering service is an invaluable asset when it comes to attracting and securing new client relationships, as well. When a prospective client makes a preliminary call to your office, they are all but certain to move to the next lawyer on their list if they don’t get to speak with a real human being quickly. phone answering services ensures you’ll never miss an opportunity just because someone couldn’t answer the phone in time.
Legal Answering Services Improve Accuracy and Efficiency
Having client calls answered by live virtual legal receptionists is great, but it’s literally just the first thing an effective call answering service can do for you. Client intake, appointment scheduling, payment processing, confidential message-taking and transmission—a trained legal answering service representative can do it all, and your clients don’t even have to know they aren’t speaking with someone sitting in your office. You get all of the information you need without the resource drain on you and your staff.
A minor investment in a legal answering service will yield immediate returns in the form of reduced interruptions, more accurate and organized information, and even revenue boosts. Treat your clients, your staff, and yourself the way you deserve to be treated by taking advantage of the tools and services available. It’s the only way forward if you want your firm to remain competitive.
Boost your firm’s efficiency and revenue by contacting a legal answering service specialists today.