Ultimate Guide to Hiring an Attorney Answering Service
An attorney answering service can help take some of the burdens off of you when it comes to your legal cases. They can manage your calls, schedule appointments, take messages, and more so you can focus on what’s important — winning your case! Here is everything you need to know before hiring an attorney answering service.
Most people know that they need an attorney answering service but not how to find one. This guide will walk you through everything you need to consider before making your decision so that you can find the best attorney answering service for your needs.
What to Look for in an Attorney Answering Service
When looking for an attorney answering service, there are a few key things that you should keep in mind.
- First and foremost, you want to make sure that the service is reliable and trustworthy. This means that they should have a good reputation and be able to provide you with references from satisfied clients.
- It’s also important to make sure that the attorney answering service you’re considering is familiar with your state’s laws and regulations. They should also be able to provide you with a list of satisfied clients in your area.
- Finally, you’ll want to make sure that the attorney answering service you choose is affordable. Many services offer discounts for bulk minutes or for signing a long-term contract. Be sure to ask about these options before making your final decision.
The Benefits of an Attorney Answering Service
There are many benefits to using an attorney answering service. Perhaps the most obvious benefit is that it frees up your time so you can focus on your case.
Improve Client Relations
An attorney answering service can also help to improve your client relations. By taking care of scheduling, call screening, and message-taking, you can be sure that your clients are always getting the best possible service. This can help to build trust and confidence in your firm.
Finally, an attorney answering service can help to improve your bottom line. By taking on some of the administrative tasks of your practice, you can focus on generating billable hours. This can lead to a significant increase in revenue for your firm.
Cost of Hiring an Attorney Answering Service
Attorney answering services that take calls during normal business hours on average cost around $0.75 – $1.58 per call. If you need calls answered at all hours of the day expect to pay a premium. The average cost for a 24-hour answering service can be found around $0.65 – $1.52 per call.
When it comes to the cost of an attorney answering service, there are a few things to keep in mind:
- First, most services offer discounts for bulk minutes or for signing a long-term contract. Be sure to ask about these options before making your final decision.
- Second, the cost of an attorney answering service varies depending on the size and complexity of your case. Larger cases will likely require more man-hours, which will lead to a higher cost for the service.
- Finally, you should always be sure to get a quote from the attorney answering service before signing up. This will ensure that you know exactly what you’re getting into and that there are no surprises down the road.
Overall, the cost of an attorney answering service is typically worth it. The benefits they provide can be invaluable when it comes to winning your case and having client support 24/7.
How to Choose an Attorney Answering Service
Now that you know the benefits of an attorney answering service, it’s time to start shopping around. Here are a few things to keep in mind when comparing different services:
- First, you’ll want to make sure that the service is accredited by the Better Business Bureau. This accreditation is a good indicator that the company is reputable and trustworthy.
- You’ll also want to read online reviews of the company. This can give you a good idea of what other attorneys have thought about their experience with the service.
- Finally, be sure to get price quotes from multiple attorneys answering services before making your decision. This will help you ensure that you’re getting the best possible value for your money.
An attorney answering service can be a valuable asset for any law firm. By taking care of scheduling, call screening, and message-taking, they can help you focus on your case and improve your bottom line. Keep the tips in this guide in mind when shopping around for an attorney answering service so you can find the best possible option for your needs.