Not all calls are “business” calls. As an attorney, you may be handling a lot of calls on a daily basis with some calls being service-related while other calls being attempts to seek free legal advice from you. Your time is precious and so you may want to make sure that you receive calls that have the potential to translate into real business.
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In today’s highly “internet-worked” society, we work with a “Now” attitude and a timely response is what shapes our next course of action. If you are part of a small legal firm or if you run a one-man show, you may choose to invest in an automated answering system. However, automated messages, such as “Press 1 for service A” or “Press 2 for service B”, are most likely to irritate your customers who are actually looking to hear the voice of a real person and to get their issues resolved as early as possible.
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For any private attorney, or law practice, a good answering service should not be an after-thought but rather an integral part of your communications planning.
What is an attorney answering service? Many people imagine it is simply having extra hands on deck to man the phone lines. The truth is a good service goes much beyond that and ensures that it increases productivity and efficiency for a law firm in the long term by retaining clients and bringing in new ones.
Even the most seasoned receptionist can find working at an attorney’s office challenging. The phone keeps ringing and every client imagines that his or her case is foremost on his or her lawyer’s mind. Balancing multiple projects while keeping each client satisfied is not an easy task.
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Addressing the Challenges of Success With an Answering Service Growth is something that most companies are striving for constantly. However, sometimes we’re unprepared for the challenges that unprecedented success may result in. As we relentlessly pursue more clients and higher sales, we start to find that there
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Never Lose a Client to the Competition – Utilize a Legal Answering Service Even a single client can represent a significant amount of profit to a law firm. Law is sometimes a high-priced and low volume business, so it is important to take every step possible to
Read more →Most Famous Attorneys in the United States Who are the most well-known lawyers in the world? Since the founding of the United States, lawyers have often found that their unique skill sets are well suited to many different ventures. From those who mix entrepreneurship with politics, to
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